To change your service plan from the Explore portal, follow the steps below.
1. Navigate to the “Account” tab.
2. From the “Account” tab click on the “Plans & Devices” sub-tab.
3. Select “Change Plan” under the device that you want to change.
4. Select the plan that you want to change your device to and click on “Change Service”
5. Your account will now display your new rate plan.