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Welcome to our inReach Support Center!

This is where you’ll find helpful answers to commonly asked questions, and the latest news.

We are actively adding new content all the time, so if you can’t find what you’re looking for, please feel free to Contact Us or use the Live Chat for immediate assistance.

Thanks!
The inReach Support Team at Roadpost

News

  • Sep
    2

    Iridium Provisioning Outage - September 2

    by Administrator
    0 Comments
    in Announcements

    Iridium has informed Roadpost of scheduled maintenance that will occur during the following time frame: Outage Start Date:September 2, 2020Outage Start Time:12:00 PM EDT (9:00 AM PDT)Outage End Date:September 2, 2020Outage End Time:6:00 PM EDT (3:00 PM PDT) During the above time frame, activations, suspensions, deactivations, and rate plan changes will...

  • Nov
    16

    inReach Original Firmware Update

    by Administrator
    0 Comments
    in Announcements

    Garmin has recently informed Roadpost of a firmware update required for the inReach Original devices (hardware version 1.0 and 1.5) to correct a time and date issue that has affected some devices. To resolve this issue, a device sync will be required.

View 32 articles

Knowledgebase

Getting Started (10)


  • Pairing inReach SE & inReach Explorer to Android
  • Pairing inReach SE & inReach Explorer with iPhone, iPad or iPod
  • Pairing inReach (Original) to iPhone, iPad, iPod
  • Pairing inReach (Original) to Android
  • Sending Social Media messages from inReach SE
View 10 articles

Instructional Videos (3)


  • [Video] How-To Upgrade Firmware on inReach SE & inReach Explorer
  • [Video] How-To Request Weather Forecasts using inReach SE & inReach Explorer
  • [Video] How-To Request Weather Forecasts using Earthmate App
View 3 articles

inReach Devices (164)


  • Pairing inReach (Original) to iPhone, iPad, iPod
  • The "@" Symbol does not Appear on the inReach Sync Client for Windows 7
  • Change Datum on the Earthmate App for Apple iOS
  • Using Messaging with inReach SE+ / Explorer+
  • Send and Cancel SOS on inReach SE or inReach Explorer
View 164 articles

Explore Web Portal [explore.delorme.com] (49)


  • Creating a Waypoint on inReach Explorer & Explore Portal
  • Tracking Points Disappearing from the Explore Portal
  • Enabling MapShare in the Explore portal
  • Deleting Track Logs from the inReach Explorer
  • Sending Messages Between inReach Devices (inReach to inReach Messaging)
View 49 articles

Enterprise Web Portal [enterprise.delorme.com] (30)


  • Subscriber Terms & Conditions
  • inReach Enterprise User Guide
  • Embedding inReach MapShare with an IFrame
  • Reset Login Password on the Explore Portal
  • Managing Profiles for inReach Enterprise
View 30 articles

Earthmate App (35)


  • Navigate to the Location of a Message with the Earthmate App for Apple iOS
  • Enable Tracking on the Earthmate app for Apple iOS
  • Delete Message and Tracking History from Earthmate for Apple iOS
  • Sending Facebook, Twitter, and MapShare Messages From Earthmate on Android
  • Mailbox Check from Earthmate App for Android
View 35 articles

Service/Account Management (8)


  • Suspending Service using the Explore Portal
  • Unable to view invoices on the inReach Portal
  • SOS Usage Charges
  • Changing Service using the Explore Portal
  • Reactivating Service Plan in the Explore portal
View 8 articles

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